In article the short characteristic of production which is let out by the Rostselmash company is given. The wide range of activity of the company is described.
One of the main conditions of effective use of agricultural machinery always was and there is an existence of the specialized centers of its field service. All equipment which is let out by the Rostselmash company, has a guarantee for a period of two years, or 600 motochasov. An indispensable condition of acquisition of the new combine is providing warranty field service.
All service centers of "Rostselmash" are equipped with the universal and specialized control and measuring equipment for carrying out repair and service of combines, both in stationary, and in field conditions. On bases of the certificated centers in a constant reserve – a full set of original spare parts to equipment "Rostselmash". As a part of the service centers surely there are experts in adjustment of mechanical and hydraulic parts, service of conditioners, electronics of combines who were trained in the company.
All technical centers of the company have service cars which are equipped with the specialized equipment calculated on carrying out servicing of the combine, small and average repair at the order. It gives the chance to provide in a harvest elimination of refusals of equipment in the minimum terms.
All service centers of "Rostselmash" accurately carry out triune problems of service:
Availability
Today the service network of "Rostselmash" is considered the most powerful in Europe: Its 160 centers and branches work in eleven countries of the world. They provide warranty service over 9000 Rostselmash combines. Besides, in these centers to the shortest terms carry out also postguarantee repair of harvest equipment.
Efficiency
The Rostselmash company guarantees that for 24 hours after receipt of a signal about combine breakage in the certificated service center, his experts will help the qualified. Within days the spare part will be delivered or malfunction if it is not required to assort the main knots of the combine is eliminated.
Quality
The service centers of "Rostselmash" have everything for excellent service and equipment repair: the highly skilled personnel, continuous existence of all nomenclature of spare parts and the special equipment for diagnostic and repair work.
Specialists of the company annually organize exit courses for technical officers and machine operators of farms. The training center works at the territory of the enterprise for workers of a customer service of the company. Specially for representatives of the technical service centers the complex of multimedia training programs is prepared.
It is necessary to note that upon termination of a warranty period the Rostselmash company and its dealers don’t leave the clients, offering further services of postwarranty service of the acquired equipment.
"Rostselmash" representation in Ukraine: 01135, Kiev, Chornovol St., 20, ph. (+38044) 596-55-28, 596-55-29, tel/fax 596-55-31.
(On Propozitsy magazine materials).